Key highlights of how gr99 keeps your information secure
Gr99 protects all your personal data with 256-bit SSL encryption. No hacker or unauthorized party can access this information.
Your name, phone number, or financial information is never sold to advertisers or third parties. Your data is used solely for gr99's internal operations.
Gr99 collects only the information necessary to operate its services. No unnecessary data is requested or stored.
Identity documents and photos collected during the KYC process are stored encrypted on secure servers and are used solely when required by regulatory authorities.
At gr99, you can view, correct, or request deletion of your stored information at any time. You have full control over your data.
Gr99 uses cookies solely to improve service quality. No personalized advertising or third-party tracking cookies are used.
Important: By using the gr99 website or app, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.
Gr99 is a trusted online betting and gaming platform in Bangladesh. We believe protecting your personal privacy is a fundamental right — not just a legal obligation. This Privacy Policy clearly explains what information gr99 collects, why we collect it, and how we keep it secure.
This Privacy Policy applies to your use of the gr99 website (gr99.top) and mobile app. By using our services, you agree to the terms outlined in this policy. We always want you to give informed consent — so please read the full policy carefully.
If you have any questions, feel free to reach out to our support team at any time. We are always ready to assist you in Bengali.
Gr99 only collects information necessary to operate its services. Full details are provided below:
Rest assured: gr99 never stores your full payment card number or PIN. All financial information is processed with the highest level of security.
Gr99 uses the information it collects for the following purposes:
| Purpose of Use | What Information Is Used | Legal Basis |
|---|---|---|
| Account Management | Name, email, password | Contract Performance |
| Payment Processing | Mobile number, transaction details | Contract Performance |
| Identity Verification (KYC) | National ID, photo | Legal Obligations |
| Customer Support | Contact details, history | Legitimate Interest |
| Security & Fraud Prevention | IP address, device information | Legitimate Interest |
| Service Improvement | Usage patterns (anonymized) | Legitimate Interest |
Gr99 does not use your information for unsolicited commercial purposes. Your consent is obtained before any promotional emails are sent, and you can unsubscribe at any time.
Gr99 does not share your personal information with any third party except in the following limited circumstances:
Never: gr99 never sells your information to advertisers, data brokers, or any other betting companies.
Gr99 uses industry-leading technology to protect your data. Our security layers include:
All data transmissions are encrypted using 256-bit SSL technology.
Account logins are further secured with Two-Factor Authentication (2FA).
All data is stored on secure, firewall-protected servers.
Security experts conduct regular system audits to identify and address vulnerabilities.
In the event of a data breach, gr99 will notify affected users within 72 hours and take all necessary action.
Gr99 uses cookies to improve service quality and enhance user experience. The types of cookies we use:
You can disable non-essential cookies at any time through your browser settings, though some site features may be limited as a result. gr99 does not use third-party advertising tracking cookies.
As a gr99 user, you have the following rights:
You can request to know what information gr99 holds about you.
You may request corrections to any inaccurate or outdated information.
You can request deletion of your personal data after closing your account.
You may object to the use of your data for specific purposes.
You can request a copy of your information in a standard portable format.
You may request that data processing be temporarily suspended while an investigation is ongoing.
To exercise any of these rights, contact the gr99 support team. Requests are typically processed within 30 business days.
Gr99 works with certain trusted third parties who provide services under strict confidentiality agreements:
These third parties have their own privacy policies and cannot use your information on gr99's behalf. gr99 ensures their accountability through annual audits.
Gr99 strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors. If a parent or legal guardian discovers that their child has created an account on gr99, please notify our support team immediately.
Any account identified as belonging to a minor will be closed immediately and all collected data will be securely deleted. gr99 uses various technical measures to verify age at the time of registration.
Gr99 reserves the right to update this Privacy Policy at any time. In the event of changes:
We recommend visiting this page regularly to stay up to date with our latest Privacy Policy.
If you have any questions or concerns about the Privacy Policy, please contact us:
We typically respond within 24–48 hours. For urgent matters, faster assistance is available via live chat.
Frequently Asked Questions About the Privacy Policy
Your privacy is fully protected at gr99. Enjoy betting and gaming in a secure, trustworthy environment — register now.